At AlpheXa Labs, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and business details when you contact us, subscribe to our newsletter, request a quote, or submit a payment through our website.

We also automatically collect certain technical information - such as your IP address, browser type, device information, and pages visited - through analytics tools described in Section 3 below.

2. How We Use Your Information

We use your data to provide and improve our services, respond to inquiries, process payments, send newsletter updates (only if you've subscribed), and understand how visitors use our website. We will never sell your personal data to third parties.

3. Cookies & Analytics

Our website uses Google Analytics and Google Tag Manager to understand how visitors interact with our site. These tools may use cookies to collect anonymized usage data such as page views and session duration. You can disable cookies through your browser settings at any time, though some site features may not function as intended.

4. Third-Party Services

We work with trusted third-party providers to operate our services, including:

• Google Analytics & Google Tag Manager - website analytics
• A licensed third-party payment gateway - secure payment processing for online transactions
• Email service providers - sending transactional and newsletter emails
• Hosting and infrastructure providers - running our website and backend services

These providers only receive the information necessary to perform their function and are not authorized to use your data for any other purpose.

5. Newsletter Subscriptions

If you subscribe to our newsletter, we store your email address to send you periodic updates about software development and technology. You can unsubscribe at any time using the link included in every newsletter email.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Newsletter data is retained until you unsubscribe; contact form and payment inquiry data is retained for record-keeping and support purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us at info@alphexalabs.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date above.